Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this web site is the property of:

    Mistaway Filtration Systems, 14 Industrial Park Road, Troy, NY 12180

    Copyright © 2012-2022 Mistaway Filtration Systems. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2022 Mistaway Filtration Systems. All rights reserved.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Mistaway Filtration Systems and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Mistaway Filtration Systems believes that customer conduct violates applicable law or is harmful to the interests of Mistaway Filtration Systems and its subsidiaries.

  • Consumer Agreement
  • The manufacturer of Mistaway does not assume responsibility for the installation of this equipment nor shall be held liable for direct or consequential damages resulting from improper installation, application, maintenance, or improper use. Any liability for the consequential and incidental damages from improper installation, application, maintenance, or improper use is expressly disclaimed. In no event will Mistaway or Industrial Tool or any of its officers, directors or associates be liable for any damages — whether direct, indirect, special, general, consequential, or alleged lost profits, or otherwise – that might result from any use of or reliance on Mistaway products.


  • Shipping & Delivery
  • At this time, Mistaway Filtration Systems ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Mistaway Filtration Systems ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    If any items or parts of the the shipment are found to be missing or defective, Mistaway will ship replacement items by ground shipping. If the customer requires other than ground shipping, additional shipping fees are the responsibility of the customer.

  • Sales Tax
  • If your order is being shipped to an address in New York State and you are Tax Exempt, please forward a Tax Exempt Certicicate.

  • Warranties
  • Mistaway Mist Collectors and Control Units are covered by a (1) year warranty. See product instruction sheet for warranty details. Repairs and replacement parts have a (90) day warranty.

    The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Mistaway Filtration Systems makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Mistaway Filtration Systems SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Mistaway Filtration Systems BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Mistaway Filtration Systems.

  • Return Policy
  • All Mistaway products (if unused and in new condition) are returnable within 60 days and subject to 15% restocking fee. Returned items to be shipped pre-paid with full insurance added. MA1200 to be shipped by truck only.

    You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Mistaway Filtration Systems reserves the right to change its payment procedures at any time without prior notice to you.